Job Description
Join our dynamic team at Grand Horizon Hotel as a Part-Time Hotel Receptionist! This is the perfect opportunity for enthusiastic teens to kickstart their hospitality career while gaining valuable customer service experience in Houston's vibrant downtown. We offer flexible scheduling, competitive pay, and a fun, supportive work environment where your smile and dedication will shine. If you're a people person ready to create memorable guest experiences, apply today!
Responsibilities
- Warmly greet and assist hotel guests with check-in/check-out processes
- Manage reservations and handle phone inquiries professionally
- Process payments and maintain accurate financial records
- Resolve guest concerns with empathy and efficiency
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
Qualifications
- Must be 16+ years old with valid work authorization
- High school student or recent graduate preferred
- Basic computer literacy and POS system familiarity
- Outstanding communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexible availability including weekends and holidays