Job Description
Join our vibrant hospitality team at Grand Plaza Hotel – Philadelphia’s premier destination for luxury and comfort! We’re seeking energetic teens to kickstart their careers in customer service while gaining real-world experience in a fast-paced environment. Enjoy flexible scheduling, complimentary meals, and opportunities for advancement. Perfect for students seeking part-time work with competitive pay and a fun, supportive atmosphere!
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with professionalism and warmth
- Manage reservation systems and room assignments accurately
- Handle guest inquiries via phone, email, and in-person with prompt responses
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams to resolve guest requests
- Uphold brand standards through attentive service and attention to detail
Qualifications
- Must be 16+ years old (perfect for high school/college students)
- Strong communication skills and friendly demeanor
- Basic computer proficiency with reservation software
- Ability to multitask in a dynamic environment
- Reliable transportation to downtown Philadelphia location
- Flexible availability including weekends and holidays
- No prior experience required – training provided!