Job Description
Join our dynamic team at Pacific Gateway Hotels and kickstart your hospitality career! We're seeking enthusiastic teens aged 16+ for our vibrant San Diego locations. As a Hotel Receptionist, you'll be the first smile our guests see while gaining valuable customer service experience in a luxury environment. Perfect for students seeking flexible hours, this role offers competitive pay and opportunities for advancement. No prior experience required – we provide comprehensive training!
Responsibilities
- Deliver exceptional guest service through warm check-in/check-out experiences
- Manage reservations and room assignments with precision
- Answer multi-line phones and direct inquiries efficiently
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Resolve guest inquiries with professionalism and empathy
- Uphold brand standards and safety protocols
Qualifications
- Must be 16 years or older (perfect for high school/college students)
- Outstanding communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Strong attention to detail and multitasking ability
- Positive attitude with service-oriented mindset
- Reliable transportation to Harbor Island location
- Ability to work evenings, weekends, and holidays
- No experience necessary – training provided!