Job Description
Launch your hospitality career with Grandview Hospitality Group! We're seeking energetic teens (16+) for our hotel receptionist position in downtown Columbus. This role offers flexible scheduling perfect for students, plus valuable customer service experience that looks great on college applications. Join our award-winning team and make memorable impressions on guests while developing professional skills in a supportive environment.
Responsibilities
- Warmly greet and check in/out guests using hotel management systems
- Manage reservations, room assignments, and payment processing
- Answer multi-line phones and direct guest inquiries efficiently
- Handle guest requests with exceptional service and problem-solving
- Maintain clean, organized reception area and lobby spaces
- Coordinate with housekeeping and maintenance teams for guest needs
- Process cash transactions and balance daily reports
Qualifications
- Must be 16+ years old with legal work authorization
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Reliable transportation and punctual attendance
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Available to work evenings, weekends, and holidays
- No prior experience required – training provided!