Job Description
Join our dynamic team at Capital City Hospitality Group and launch your career in the heart of Washington DC! We're seeking enthusiastic teens to serve as friendly Hotel Receptionists in our premium downtown location. Gain invaluable customer service experience while exploring the nation's capital. Perfect for students seeking flexible hours after school or during breaks. Enjoy a supportive environment with comprehensive training and opportunities for advancement.
Responsibilities
- Provide exceptional guest check-in/check-out services with warm professionalism
- Manage reservation systems and room availability with accuracy
- Assist guests with inquiries, directions, and local recommendations
- Maintain pristine front desk appearance and organize key systems
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and manage cash handling procedures
- Uphold strict confidentiality of guest information
Qualifications
- Must be 16-19 years old (high school students welcome)
- Outstanding communication and interpersonal skills
- Basic computer proficiency (reservation systems preferred)
- Ability to multitask in a fast-paced environment
- Reliable transportation and flexible availability
- Positive attitude and passion for hospitality
- No prior experience required – training provided