Job Description
Join the vibrant hospitality scene in Portland as a Hotel Receptionist at Grandview Inn & Suites! We're seeking energetic teens to create memorable guest experiences while building valuable career skills. Enjoy flexible scheduling, a supportive team environment, and the chance to develop customer service excellence in one of Oregon's most exciting cities. Perfect for students seeking part-time work with growth opportunities!
Responsibilities
- Deliver exceptional front desk service with warm, professional interactions
- Manage guest check-in/check-out procedures efficiently
- Handle reservation inquiries and booking modifications
- Address guest concerns promptly and escalate when necessary
- Maintain accurate guest records and billing information
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash drawer operations
Qualifications
- Must be at least 16 years old
- Outstanding communication and interpersonal skills
- Basic computer proficiency (reservation systems)
- Strong problem-solving abilities
- Punctual and reliable with flexible availability
- Positive attitude and customer-focused mindset
- Ability to multitask in a fast-paced environment
- Previous customer service experience preferred