Job Description
Join the vibrant team at Harborview Hotels as a Hotel Receptionist and kickstart your career in hospitality! We're seeking energetic, friendly teens to provide exceptional guest experiences at our downtown Baltimore location. This flexible part-time role offers valuable real-world experience while working in a dynamic environment. Enjoy competitive pay, staff discounts, and opportunities for growth within our luxury hotel chain.
Why Harborview? We pride ourselves on fostering young talent and providing a supportive workplace where you'll develop professional skills that last a lifetime. Perfect for students seeking after-school or weekend hours with a schedule that adapts to your academic commitments.
Responsibilities
- Warmly greet and check-in/check out hotel guests with professionalism and enthusiasm
- Manage reservations and front desk operations efficiently
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold high cleanliness standards at the front desk
- Assist with luggage and guest transportation needs
Qualifications
- Must be 16-19 years old (perfect for high school/college students)
- Excellent communication and interpersonal skills
- Basic computer proficiency and comfort with reservation systems
- Strong problem-solving abilities and attention to detail
- Professional appearance and customer-focused attitude
- Ability to stand for extended periods and multitask
- Flexible availability including evenings, weekends, and holidays
- No prior experience required – full training provided!