Job Description
Join our award-winning team at Grand Gateway Hotel and kickstart your career in hospitality! We're seeking energetic, customer-focused teens to deliver exceptional guest experiences at our downtown Kansas City location. This role offers flexible scheduling perfect for students, hands-on training, and a fun, collaborative work environment. You'll gain valuable customer service skills while representing one of KC's premier hotels.
Responsibilities
- Warmly greet and check in guests with a professional demeanor
- Manage reservations via phone and digital platforms
- Process payments and handle billing inquiries
- Assist guests with local recommendations and requests
- Maintain organized front desk operations
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards in all guest interactions
Qualifications
- Must be 16+ years old (perfect for high school/college students)
- Outstanding communication and interpersonal skills
- Basic computer proficiency (reservation systems)
- Ability to multitask in fast-paced settings
- Flexible availability including weekends/holidays
- Positive attitude and strong work ethic
- No prior experience required (training provided)