Job Description
Launch your hospitality career with Grand Circle Hotels! We're seeking energetic teens to join our front desk team at our downtown Indianapolis location. This is the perfect opportunity to gain valuable customer service experience while enjoying flexible hours that work around your school schedule. You'll work alongside a supportive team in a modern, high-end hotel environment.
What you'll gain:
- Real-world experience in a luxury hotel setting
- Free meal benefits during shifts
- Employee discounts on hotel stays
- Resume-building skills for future opportunities
- Fun, fast-paced atmosphere
Responsibilities
- Warmly greet and check-in guests with a professional demeanor
- Efficiently manage guest reservations and room assignments
- Handle phone inquiries and direct calls appropriately
- Process payments and maintain accurate billing records
- Assist with luggage and provide local area recommendations
- Resolve guest concerns promptly and escalate when needed
- Maintain a clean and organized front desk area
Qualifications
- Must be 16-19 years old (high school students welcome)
- Exceptional customer service skills and friendly attitude
- Basic computer proficiency (typing, reservation systems)
- Ability to stand for extended periods and handle light lifting
- Reliable transportation to downtown Indianapolis location
- Available to work weekends and holidays
- Positive team player with strong communication skills
- No prior experience required (training provided)