Job Description
Join the vibrant hospitality team at Phoenix Grand Hotel! We're seeking energetic teens to kickstart their careers in customer service. As a Hotel Receptionist, you'll be the first face our guests see, delivering exceptional service while gaining valuable real-world experience. Enjoy flexible scheduling, on-the-job training, and a supportive team environment perfect for students. No prior experience required – we provide comprehensive training!
Responsibilities
- Greet and assist hotel guests with check-in/check-out processes
- Manage phone calls and reservations using our hotel management system
- Resolve guest inquiries with professionalism and enthusiasm
- Maintain a clean and organized front desk area
- Collaborate with housekeeping and maintenance teams
- Process payments and handle cash transactions accurately
- Learn and implement hotel safety protocols
Qualifications
- Must be 16+ years old (perfect for high school/college students)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (will train on hotel systems)
- Positive attitude and customer-focused mindset
- Ability to work evenings/weekends (flexible scheduling available)
- No experience required – training provided!
- Must be reliable and punctual