Job Description
Join our vibrant hospitality team at Grand Hotel Raleigh and kickstart your career in customer service! We're seeking energetic teens aged 16+ to provide exceptional guest experiences at our front desk. This flexible part-time role offers real-world experience, competitive pay, and opportunities to develop transferable skills in a supportive environment. Perfect for students seeking weekend or after-school hours!
Responsibilities
- Efficiently manage guest check-ins/check-outs using hotel software
- Handle reservations, room assignments, and payment processing
- Provide local recommendations and assist with guest inquiries
- Maintain organized front desk operations and documentation
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards through professional interactions
- Address minor guest concerns with solution-oriented approaches
Qualifications
- Must be 16+ years old (students welcome!)
- Outstanding communication and interpersonal skills
- Basic computer proficiency and tech-savviness
- Ability to multitask in a fast-paced setting
- Positive attitude with strong problem-solving abilities
- Reliable scheduling availability (weekends/evenings)
- No prior experience required – training provided!