Job Description
Join our vibrant team at Oakland Bayfront Hotel as a Part-Time Hotel Receptionist – perfect for teens starting their hospitality journey! We're seeking energetic, customer-focused individuals to deliver exceptional guest experiences while developing valuable professional skills. Enjoy flexible scheduling, a supportive work environment, and opportunities for growth in the heart of Oakland's thriving downtown district.
Responsibilities
- Warmly welcome and assist guests with check-in/check-out processes
- Manage reservations via phone and digital systems with accuracy
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain financial transaction records
- Collaborate with housekeeping and maintenance teams
- Uphold cleanliness and organization of the front desk area
- Adhere to all hotel safety and service standards
Qualifications
- Must be 16+ years old with legal work authorization
- Strong communication and interpersonal skills
- Basic computer proficiency (email, reservation systems)
- Reliable transportation and punctuality
- Positive attitude and willingness to learn
- Ability to multitask in a fast-paced environment
- Customer service experience preferred but not required