Job Description
Join the vibrant team at Harborview Hotels and kickstart your career in hospitality! We're seeking energetic, friendly teens to join our front desk team at our downtown Boston location. This is a fantastic opportunity to gain real-world experience, develop customer service skills, and work in a dynamic environment. Enjoy flexible scheduling around school hours and a supportive team that values your growth. Perfect for students looking to build their resume while earning competitive pay in the heart of Boston!
Responsibilities
- Deliver exceptional customer service to hotel guests with a warm and professional demeanor
- Manage check-in/check-out procedures using our hotel management system
- Handle guest inquiries and resolve issues promptly and effectively
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Assist with basic administrative tasks including phone calls and scheduling
- Maintain a clean and organized front desk area
Qualifications
- Must be 16 years or older with valid work authorization
- Outstanding communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency and willingness to learn new systems
- Reliable transportation to and from downtown Boston location
- Positive attitude and ability to work in a fast-paced environment
- No prior experience required - comprehensive training provided
- Availability to work evenings, weekends, and holidays