Job Description
Join our dynamic team at the San Jose Plaza Hotel as a Hotel Receptionist! We're seeking enthusiastic teens aged 16+ to deliver exceptional guest experiences in our vibrant downtown location. Perfect for students seeking flexible schedules, this role offers valuable hospitality training while building professional skills for future careers. Enjoy a supportive environment with growth opportunities and competitive compensation.
Responsibilities
- Provide warm, efficient check-in/check-out services to hotel guests
- Manage phone inquiries and reservations with professionalism
- Assist guests with local recommendations and hotel amenities
- Maintain accurate guest records using our property management system
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and manage cash drawer securely
- Uphold brand standards through exceptional customer service
Qualifications
- Must be 16+ years old with legal work authorization
- Strong communication and interpersonal skills
- Basic computer proficiency (typing and software navigation)
- Ability to work weekends, evenings, and holidays
- High school student or recent graduate preferred
- Positive attitude and problem-solving mindset
- No prior experience required – we provide full training!