Job Description
Join the vibrant heart of New Orleans hospitality at our historic French Quarter hotel! We're seeking energetic teens aged 16+ to deliver exceptional guest experiences while building valuable career skills. Perfect for students seeking flexible schedules in a dynamic, fast-paced environment. Enjoy complimentary hotel discounts, paid training, and opportunities for advancement within our growing hospitality brand. Work in a team-oriented atmosphere where your smile and dedication make every guest feel like royalty.
Responsibilities
- Provide warm, efficient check-in/check-out services using hotel management systems
- Manage guest inquiries with exceptional customer service and local knowledge
- Handle reservations, billing inquiries, and payment processing
- Maintain a pristine front desk area and lobby ambiance
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold safety protocols and emergency procedures
- Assist with luggage handling and valet services as needed
Qualifications
- Minimum age 16 with reliable transportation
- Excellent communication and interpersonal skills
- Basic computer proficiency (Microsoft Office suite)
- Ability to stand for extended periods and lift 25 lbs
- Punctuality and strong work ethic
- Positive attitude and problem-solving mindset
- Customer service experience preferred but not required
- Flexible availability including weekends and holidays