Job Description
Join our dynamic team at Grand Plaza Hotel and kickstart your hospitality career! We're seeking enthusiastic teens aged 16-18 to provide exceptional guest experiences at our front desk. This flexible part-time role offers valuable real-world experience, competitive pay, and a fun work environment. Perfect for students seeking after-school or weekend shifts!
As a Teen Receptionist, you'll develop customer service skills, learn hotel operations, and gain confidence interacting with diverse guests. We provide comprehensive training and a supportive team atmosphere to help you thrive.
Responsibilities
- Warmly welcome and assist guests with check-in/check-out processes
- Handle phone calls and guest inquiries with professionalism
- Process payments and maintain accurate guest records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards for cleanliness and safety protocols
- Resolve minor guest complaints promptly and effectively
Qualifications
- Must be 16-18 years old (proof of age required)
- Excellent communication and interpersonal skills
- Basic computer proficiency (POS systems preferred)
- Strong attention to detail and organizational abilities
- Positive attitude and willingness to learn
- Ability to stand for extended periods
- Reliable transportation to/from work location