Job Description
Join our award-winning team at Sunset Resorts & Spas as a Hotel Shift Associate! No experience required – we provide comprehensive training for motivated individuals ready to start their hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement while working in Orlando's vibrant tourism industry. Perfect for students, career changers, or those seeking stable shift work with benefits.
Responsibilities
- Greet guests warmly and provide exceptional customer service during check-in/check-out
- Manage reservations and handle guest inquiries via phone/in-person
- Maintain cleanliness and organization of front desk and common areas
- Process payments and manage cash drawer operations accurately
- Collaborate with housekeeping and maintenance teams for seamless operations
- Resolve guest issues promptly with professionalism and empathy
Qualifications
- High school diploma or equivalent (GED)
- Open to candidates with zero hospitality experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer literacy and comfort with reservation systems
- Attention to detail and problem-solving abilities
- Positive attitude and teamwork mindset