Job Description
Join our award-winning team at Grand Hospitality Group in Fort Worth, TX! We're seeking passionate Hotel Staff to deliver exceptional guest experiences in a luxurious downtown setting. Enjoy competitive pay, comprehensive benefits, and immediate opportunities for career growth. Whether you're a seasoned hospitality professional or eager to start your journey, we provide paid training and a supportive work environment. Apply today and become part of Fort Worth's premier hospitality destination!
Responsibilities
- Deliver outstanding guest service across front desk, concierge, and housekeeping operations
- Manage check-in/check-out procedures and resolve guest inquiries promptly
- Maintain pristine property standards through regular inspections and quality control
- Coordinate with maintenance and dining teams to ensure seamless guest experiences
- Handle reservation systems, payment processing, and billing with accuracy
- Uphold brand standards through personalized guest interactions and problem-solving
- Collaborate with cross-functional departments during peak seasons and events
Qualifications
- Minimum 6 months hospitality or customer service experience preferred
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic proficiency with hotel management software (e.g., Opera, PMS)
- High school diploma or equivalent; college coursework in hospitality a plus
- Valid Texas driver's license if required for transportation duties
- Ability to lift 25 lbs and stand for extended periods
- Strong attention to detail and organizational abilities