Job Description
Join our award-winning downtown Detroit hotel team immediately! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in the heart of the Motor City. Enjoy competitive pay, flexible scheduling, and rapid onboarding for this urgent staffing need. Perfect for career changers or experienced hospitality professionals looking for immediate opportunities. Apply now and start your journey with us!
Responsibilities
- Provide exceptional front desk service including check-in/out, reservations, and guest inquiries
- Deliver outstanding housekeeping services ensuring rooms meet brand standards
- Manage concierge duties including local recommendations and transportation arrangements
- Handle guest complaints with professionalism and escalate when necessary
- Maintain cleanliness and safety standards in all public areas
- Collaborate with cross-departmental teams for seamless operations
- Assist with event setup and banquet services as needed
Qualifications
- Previous hotel or hospitality experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and reservation system knowledge
- Customer service mindset with problem-solving abilities
- Physical stamina for standing/walking during shifts
- Valid work authorization and reliable transportation
- Ability to pass background check and drug screening