Job Description
Join our award-winning luxury hotel in the heart of Washington DC! We're urgently seeking passionate hotel professionals to fill multiple immediate openings across our front desk, housekeeping, and guest services teams. Experience the vibrant energy of the nation's capital while providing exceptional hospitality to international travelers and business professionals. Enjoy competitive compensation, comprehensive benefits, and growth opportunities in one of DC's most prestigious properties.
Responsibilities
- Deliver exceptional guest experiences through proactive service and personalized attention
- Manage check-in/check-out procedures with efficiency and accuracy
- Maintain pristine room standards and public areas according to luxury brand specifications
- Resolve guest inquiries and concerns promptly with professionalism
- Collaborate with cross-departmental teams to ensure seamless operations
- Adhere to all safety protocols and brand standards
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Valid driver's license and reliable transportation
- Proficiency in property management systems (e.g., Opera)
- Attention to detail and problem-solving abilities
- Positive attitude and team-oriented mindset