Job Description
Are you passionate about creating memorable experiences for travelers? Virginia Beach Hospitality Group is currently seeking dedicated individuals to join our award-winning team as Hotel Staff. We are offering immediate hire opportunities for motivated candidates looking to start a rewarding career in the hospitality industry.
Located in the heart of Virginia Beach, our hotel offers stunning ocean views and a vibrant atmosphere. We pride ourselves on delivering top-tier service and are looking for team members who share our commitment to excellence.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage check-in and check-out processes efficiently using hotel management software.
- Answer incoming calls and emails, responding to inquiries regarding reservations and services.
- Assist guests with local recommendations, directions, and special requests.
- Maintain a clean and organized front desk area and lobby.
- Handle cash transactions and balance daily reports accurately.
- Collaborate with housekeeping and maintenance teams to ensure guest room readiness.
Qualifications
- High school diploma or GED required; previous hospitality experience is a plus.
- Strong communication skills and a friendly, approachable demeanor.
- Ability to work flexible shifts, including weekends, holidays, and nights.
- Basic computer proficiency and experience with POS or property management systems.
- Ability to stand for extended periods and lift moderate amounts of weight.
- Problem-solving skills with a focus on customer satisfaction.