Job Description
Join Grand Harbor Resorts in Jacksonville, FL, where hospitality meets opportunity! We're seeking passionate Hotel Staff to deliver exceptional guest experiences with the convenience of weekly pay. As a cornerstone of Jacksonville's tourism scene, our resort offers dynamic roles in guest services, housekeeping, and front desk operations. Enjoy competitive wages, flexible scheduling, and a supportive team environment. Grow your career in the thriving Florida hospitality industry while making a difference in our guests' stays.
Responsibilities
- Provide exceptional guest services including check-in/check-out, concierge support, and room service coordination
- Maintain pristine cleanliness standards in guest rooms, public areas, and facilities
- Operate hotel systems including POS terminals, reservation software, and communication devices
- Resolve guest inquiries and complaints promptly with professionalism and empathy
- Collaborate with cross-functional teams to ensure seamless daily operations
- Adhere to safety protocols and emergency procedures
- Assist in inventory management and supply replenishment
Qualifications
- Minimum 1 year hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency and comfort with multitasking
- Physical stamina to stand/walk for extended periods and lift up to 25 lbs
- High school diploma or equivalent required
- Valid Florida driver's license (if driving shuttle service)
- Positive attitude with commitment to teamwork