Job Description
Launch your hospitality career with Grand Plaza Hotel! We're seeking passionate individuals to join our team as Hotel Staff in the heart of Houston, Texas. No prior experience neededâjust a welcoming smile and eagerness to learn. Enjoy competitive pay, comprehensive training, and opportunities for advancement in the vibrant Texas hospitality scene.
Join our award-winning team where every guest interaction matters. We offer flexible scheduling, employee benefits, and a supportive work environment designed to help you thrive. Whether you're starting your career or seeking a fresh start, Grand Plaza Hotel is your gateway to success in the Texas hotel industry.
Responsibilities
- Provide exceptional guest service at front desk, concierge, and lobby areas
- Manage check-in/check-out processes efficiently using hotel software
- Respond to guest inquiries and resolve concerns promptly
- Maintain pristine cleanliness and organization of public spaces
- Coordinate with housekeeping and maintenance teams for seamless operations
- Assist with event setup and guest transportation arrangements
- Uphold safety protocols and emergency procedures
- Process payments and manage cash handling procedures
Qualifications
- No prior experience requiredâcomprehensive training provided
- Excellent communication and interpersonal skills
- Strong customer service mindset and problem-solving abilities
- Basic computer literacy and willingness to learn hotel systems
- Ability to work flexible shifts including nights, weekends, and holidays
- Physical stamina to stand for extended periods and lift up to 25 lbs
- High school diploma or equivalent preferred
- Must be authorized to work in the United States