Job Description
Join our award-winning team at Grand Plaza Hotel & Resort in the heart of Oklahoma City! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. As a premier destination for business and leisure travelers, we offer competitive benefits, career advancement opportunities, and a vibrant work culture. Immediate openings available for energetic individuals ready to shine in the hospitality industry. Apply now and become part of Oklahoma City's most exciting hotel team!
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and provide detailed information on hotel amenities
- Coordinate housekeeping and maintenance requests for guest rooms
- Handle billing inquiries and process payments accurately
- Resolve guest complaints promptly with professionalism
- Collaborate with food & beverage and event teams
- Maintain strict adherence to safety and hygiene standards
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving abilities
- Flexibility to work evenings, weekends, and holidays
- Basic computer proficiency with reservation systems
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent required
- Positive attitude and team-oriented mindset