Job Description
Join our award-winning team at Grand Hospitality Group and experience the thrill of premium hospitality in downtown San Jose! We're seeking passionate Hotel Staff members to deliver exceptional guest experiences with the convenience of weekly pay. As a cornerstone of our operations, you'll contribute to a world-class environment where every interaction matters. Enjoy competitive compensation, flexible scheduling, and opportunities for career advancement in a supportive atmosphere. If you thrive in dynamic settings and prioritize guest satisfaction, this is your perfect career move!
Responsibilities
- Deliver outstanding guest service during check-in/check-out processes
- Manage room assignments and inventory with precision
- Address guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards and safety protocols
- Train new staff members on operational procedures
Qualifications
- Minimum 1 year hospitality experience preferred
- Excellent communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Proficient in property management systems
- Strong problem-solving and conflict resolution abilities
- Valid California Food Handler Card
- Basic computer literacy
- Positive attitude with guest-centric mindset