Job Description
Join our dynamic team at Grand Hotels Group in Minneapolis, MN, as we seek immediate hire for hotel shift workers. This is a fantastic opportunity for individuals looking for flexible hours and a fast-paced environment in the heart of the city. As a shift worker, you will play a vital role in ensuring our guests have an exceptional stay.
We offer competitive hourly pay, a supportive work culture, and the chance to grow within the hospitality industry. Whether you're a seasoned professional or new to the field, we encourage you to apply. Shifts include evenings, nights, weekends, and holidays.
Responsibilities
- Provide exceptional customer service to guests, including check-in, check-out, and assistance with inquiries.
- Perform housekeeping duties to maintain clean and comfortable guest rooms and common areas.
- Assist with front desk operations, including managing reservations and handling payments.
- Monitor hotel security and safety protocols during your shift.
- Collaborate with team members to ensure smooth operations and guest satisfaction.
- Respond promptly to guest requests and resolve any issues that arise.
- Complete shift reports and maintain accurate records.
Qualifications
- Previous experience in a hotel or hospitality setting is preferred but not required.
- Ability to work flexible shifts, including evenings, nights, weekends, and holidays.
- Strong communication and interpersonal skills.
- Attention to detail and a commitment to cleanliness and order.
- Ability to stand for extended periods and perform physical tasks.
- Must be able to pass a background check and drug screening.
- High school diploma or equivalent.