Job Description
Join our award-winning luxury hotel in downtown Los Angeles as a Night Auditor! We're seeking a detail-oriented professional to manage overnight operations while delivering exceptional guest experiences. This pivotal role combines front desk duties with financial reconciliation in a vibrant 24/7 environment. Enjoy competitive pay, comprehensive benefits, and the energy of LA's nightlife scene while ensuring seamless hotel operations during overnight hours.
Responsibilities
- Manage check-in/check-out processes for late arrivals and early departures
- Perform daily reconciliation of guest accounts and financial transactions
- Monitor security systems and respond to emergency situations overnight
- Coordinate with housekeeping and maintenance teams for urgent requests
- Prepare end-of-day reports and manage guest folios
- Handle guest inquiries and resolve issues with professionalism
- Maintain accurate records of incidents and overnight activities
Qualifications
- Minimum 1 year hotel front desk or night audit experience
- Proficiency in Opera or similar hotel management systems
- Strong mathematical aptitude and attention to detail
- Exceptional problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid California driver's license (for incident response)
- Flexible availability to work weekends and holidays
- High school diploma or equivalent required