Job Description
Join our award-winning downtown Omaha hotel as a Night Auditor and become the guardian of our overnight operations. This critical role combines financial precision with exceptional guest service in a vibrant 24/7 environment. As the overnight face of our luxury property, you'll ensure seamless operations while maintaining our reputation for excellence. Enjoy competitive compensation, comprehensive benefits, and a supportive team culture that values your contributions.
We offer a structured career path with opportunities for advancement into supervisory and management roles. Our state-of-the-art facilities and commitment to employee development make us an employer of choice in Omaha's hospitality scene.
Responsibilities
- Perform end-of-day financial reconciliation including processing payments, managing cash drawers, and generating daily reports
- Check in/out guests efficiently while maintaining exceptional service standards during overnight hours
- Respond to guest inquiries and resolve issues promptly to ensure satisfaction
- Monitor security systems and conduct regular property inspections
- Coordinate with housekeeping and maintenance teams for overnight operations
- Handle emergency situations following established protocols
- Maintain accurate guest records and reservation systems
Qualifications
- Previous hotel front desk or night audit experience preferred
- Strong mathematical aptitude and attention to financial detail
- Exceptional problem-solving and conflict resolution skills
- Proficient with hotel management systems (Opera, etc.)
- Ability to work independently with minimal supervision
- Valid Nebraska driver's license and reliable transportation
- Flexible availability including weekends and holidays
- Basic knowledge of local attractions and services