Job Description
Join our prestigious downtown DC hotel as a Night Auditor and become the guardian of our overnight operations. This pivotal role blends financial precision with exceptional guest service in a vibrant 24/7 environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for advancement within our award-winning hospitality group. Your expertise will ensure seamless transitions between day and night shifts while maintaining the highest standards of service excellence.
Responsibilities
- Perform end-of-day reconciliation of guest accounts and financial transactions
- Manage check-ins/check-outs for late arrivals and early departures
- Address guest inquiries and resolve service issues during overnight hours
- Oversee security protocols and emergency procedures
- Prepare daily reports for management and finance teams
- Coordinate with housekeeping and maintenance teams for overnight operations
- Process payments and manage cash handling procedures
Qualifications
- Minimum 1 year hotel front desk or night audit experience
- Proficiency in Opera or similar property management systems
- Strong mathematical aptitude and attention to detail
- Exceptional problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid DC work authorization and clean background check
- Flexible availability including weekends and holidays
- Basic knowledge of DC tourism attractions preferred