Job Description
Join our dynamic team at the prestigious Grand Plaza Hotel, a 5-star luxury property in the heart of Los Angeles. We're seeking a meticulous Night Auditor to ensure seamless overnight operations while delivering exceptional guest experiences. This role offers competitive compensation, comprehensive benefits, and growth opportunities within our renowned hospitality brand.
As a Night Auditor, you'll be the cornerstone of our nighttime operations, balancing financial accuracy with outstanding guest service. Enjoy a tranquil work environment during evening hours while building a rewarding career in one of LA's most vibrant neighborhoods.
Responsibilities
- Perform end-of-day reconciliation of daily financial transactions and guest accounts
- Manage check-in/check-out processes for late arrivals and early departures
- Address guest inquiries and resolve issues with professionalism and discretion
- Monitor security systems and respond to emergency protocols as needed
- Prepare daily reports for management review
- Coordinate with housekeeping and maintenance teams for overnight operations
- Handle cash handling and credit card transactions accurately
Qualifications
- Previous hotel front desk or night audit experience preferred
- Proficiency in hotel management systems (e.g., Opera, Fidelio)
- Strong mathematical aptitude and attention to detail
- Exceptional problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid California driver's license (for property errands if required)
- Flexibility to work weekends, holidays, and overnight shifts