Job Description
Are you a night owl who thrives in a serene environment? Join the prestigious Kimpton Hotel Louisville team as a Night Auditor. We are looking for a detail-oriented professional to ensure our guests have a seamless check-in experience while maintaining the highest standards of hospitality.
This is an excellent opportunity for those seeking a stable night shift job with a competitive hourly rate and a vibrant work culture. You will be the face of our hotel during the quiet hours, managing front desk operations and ensuring the financial integrity of our property.
Why You'll Love Working With Us:
- Competitive pay ranging from $18.00 to $22.00 per hour.
- Comprehensive benefits package including medical, dental, and vision.
- Employee discount on dining and hotel stays.
- A peaceful work environment perfect for students or those seeking work-life balance.
Responsibilities
- Perform nightly financial reconciliation, including generating daily reports and posting charges.
- Manage front desk operations, including check-ins, check-outs, and processing reservations.
- Respond to guest inquiries via phone, email, and in-person with a focus on problem-solving and high-touch service.
- Conduct security rounds of the property to ensure guest safety and asset protection.
- Handle wake-up calls and coordinate with housekeeping for room preparation.
- Assist with light administrative duties and data entry using hotel Property Management Systems (PMS).
Qualifications
- High school diploma or GED required; associate degree in hospitality or business is a plus.
- Previous experience in front desk operations or a night audit role is preferred but not mandatory.
- Strong proficiency in Microsoft Office Suite and hotel PMS software (e.g., Opera, Fidelio).
- Excellent written and verbal communication skills.
- Ability to work independently during night shifts with minimal supervision.
- Must be available to work nights, weekends, and holidays.