Job Description
Join our award-winning downtown Detroit hotel as a Night Auditor and become the guardian of our guests' comfort during the magical hours. We're seeking a meticulous professional to oversee overnight operations while delivering exceptional service. Enjoy competitive pay, comprehensive benefits, and the energy of Detroit's revitalized downtown scene.
This role offers more than just a job—it's your gateway to the heart of Detroit's hospitality industry. With flexible scheduling and growth opportunities, you'll build a meaningful career while working alongside passionate team members.
Responsibilities
- Manage front desk operations during overnight hours including check-ins/check-outs
- Balance daily transactions and prepare accurate financial reports
- Address guest inquiries with exceptional service and problem-solving skills
- Oversee hotel security protocols and emergency response procedures
- Coordinate with housekeeping and maintenance departments
- Process reservations and manage room availability systems
- Prepare end-of-day reports for management review
Qualifications
- Previous hotel or hospitality experience required
- Proficiency with Opera or similar PMS systems
- Strong mathematical aptitude and attention to detail
- Excellent communication and conflict resolution abilities
- Ability to work independently and make sound decisions
- Flexible availability for overnight shifts (11 PM - 7 AM)
- High school diploma or equivalent; college degree preferred