Job Description
Join Grand City Hotels' dynamic team as a Night Auditor! No prior experience is needed – we provide comprehensive training to launch your hospitality career. Embrace the unique energy of our overnight operations while enjoying competitive pay, flexible scheduling, and growth opportunities. Discover why Raleigh's premier hotel destination is the perfect place to start your journey in hospitality.
Responsibilities
- Manage front desk operations during overnight hours (11 PM - 7 AM)
- Process guest check-ins/check-outs and resolve billing inquiries
- Monitor security systems and respond to emergency situations
- Prepare daily reports and manage reservation systems
- Coordinate with housekeeping and maintenance teams
- Handle guest inquiries with exceptional customer service
- Perform end-of-day financial reconciliations
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work independently with minimal supervision
- Basic computer literacy (training provided)
- Customer service mindset and problem-solving abilities
- Reliable transportation and punctuality
- Ability to stand/walk for extended periods
- Positive attitude and willingness to learn