Job Description
Join our award-winning oceanfront resort as a Night Auditor and become the guardian of our guests' midnight experiences. This pivotal role blends financial precision with exceptional hospitality during our most critical operational hours. You'll oversee end-of-day reconciliation, manage guest check-ins/check-outs, and ensure seamless 24-hour operations while embodying our brand's commitment to luxury and reliability. Ideal for detail-oriented professionals who thrive in tranquil yet dynamic environments, this position offers competitive compensation, comprehensive benefits, and career advancement within Virginia Beach's premier hospitality group.
Responsibilities
- Perform daily end-of-day reconciliation and financial reporting with 100% accuracy
- Manage guest registration and check-out procedures during overnight hours
- Oversee security protocols and emergency response procedures
- Coordinate with housekeeping and maintenance teams for urgent overnight requests
- Handle guest inquiries and resolve issues with discretion and professionalism
- Monitor property systems and report operational discrepancies
- Prepare comprehensive shift reports for management review
Qualifications
- Minimum 1 year hotel front desk or night audit experience
- Proficiency in Opera or PMS hotel management systems
- Exceptional attention to detail and numerical accuracy
- Strong problem-solving and conflict resolution abilities
- Valid Virginia driver's license (for property management needs)
- Ability to work independently during overnight shifts
- Basic knowledge of hospitality accounting principles
- Flexible availability including weekends and holidays