Job Description
Join our dynamic hospitality team as a Night Front Desk Agent in Wichita, KS! We're seeking a dedicated professional to deliver exceptional guest experiences during evening hours. This role is perfect for night owls who thrive in fast-paced environments and value creating memorable stays. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth within our award-winning hotel chain.
Responsibilities
- Manage guest check-ins/checkouts with efficiency and warmth
- Handle reservation modifications and special requests
- Resolve guest concerns promptly and professionally
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and security teams
- Monitor security systems during overnight operations
Qualifications
- Previous front desk or customer service experience
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Basic proficiency with hotel management software
- Flexible availability including weekends and holidays
- High school diploma or equivalent