Job Description
Are you a reliable and welcoming individual looking for a night shift opportunity in Mesa, Arizona? Apex Hotel Management is seeking a dedicated Front Desk Agent to join our team. In this role, you will be the face of our property during the evening hours, ensuring our guests enjoy a safe and comfortable stay.
We offer a competitive hourly rate of $18.00 - $22.00 and a supportive work environment. If you have experience in hospitality and thrive in a quieter, focused environment, we want to hear from you.
Responsibilities
- Check guests in and out efficiently using our property management system.
- Answer incoming calls and resolve guest inquiries regarding amenities, services, and local recommendations.
- Monitor the lobby and security cameras to ensure the safety and security of guests and staff.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Process payments and handle cash transactions accurately.
- Assist with light housekeeping duties as needed to maintain guest room standards.
Qualifications
- High school diploma or equivalent required.
- Previous experience in hospitality or customer service is a plus.
- Proficiency with computers and property management software.
- Must be available to work nights, weekends, and holidays.
- Strong communication skills and a friendly demeanor.