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Hospitality 🏢 Full Time ⭐️ Verified

Night Shift Hotel Agent

Fort Worth Grand Hotel
Fort Worth
Estimated Salary
USD 18,5 – USD 22
Live Update
8 Juni 2026
Deadline
8 Jun 2027

Job Description

Join our prestigious Fort Worth Grand Hotel as a Night Shift Hotel Agent and become the heartbeat of our overnight operations! This full-time role offers competitive compensation ($18.50-$22.00/hr), comprehensive benefits, and the opportunity to work in a luxurious downtown setting. As a key member of our overnight team, you'll ensure seamless guest experiences during twilight hours while enjoying a quieter work environment and premium shift differential. Perfect for night owls seeking stability and growth in the hospitality industry!

Responsibilities

  • Manage guest check-ins/check-outs with precision and professionalism during overnight hours
  • Respond to guest inquiries and resolve issues promptly with exceptional service
  • Monitor hotel security systems and respond to emergency situations
  • Coordinate with housekeeping and maintenance teams for overnight operations
  • Process payments and manage cash drawer accuracy
  • Prepare daily reports and maintain accurate guest records
  • Uphold brand standards through consistent service excellence

Qualifications

  • Minimum 1 year hotel front desk or customer service experience
  • Strong problem-solving and conflict resolution abilities
  • Excellent communication skills (verbal/written)
  • Ability to work independently during overnight shifts
  • Proficiency in hotel management systems (e.g., Opera)
  • Valid Texas Driver's License (for potential errands)
  • Flexible schedule availability including weekends/holidays
  • Basic first aid/CPR certification preferred

Required Skills

customer service communication problem-solving hotel management systems conflict resolution attention to detail cash handling night shift availability

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