Job Description
Join our elite night team at the prestigious Grand Plaza Hotel in Columbus! We're seeking passionate hospitality professionals to deliver exceptional overnight guest experiences while maintaining hotel security and operational excellence. This role offers competitive pay, premium benefits, and opportunities for career advancement in one of Ohio's most vibrant cities.
Responsibilities
- Ensure guest safety and security through proactive overnight monitoring
- Handle check-ins/check-outs with precision and warmth during late hours
- Respond to guest inquiries and resolve issues with 24/7 professionalism
- Perform nightly property inspections and maintenance coordination
- Manage emergency protocols with calm, decisive action
- Coordinate with housekeeping and security teams for seamless operations
Qualifications
- Minimum 1 year hotel/hospitality experience preferred
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexibility to work nights, weekends, and holidays
- Basic first aid/CPR certification (or willingness to obtain)
- Strong attention to detail and problem-solving abilities
- Valid driver's license for property transport needs