Job Description
Join our award-winning oceanfront resort as a Night Shift Hotel Staff member and become the guardian of our guests' nocturnal experiences. We're seeking dedicated hospitality professionals who thrive in vibrant nighttime environments and deliver exceptional service under the stars. Enjoy competitive pay, comprehensive benefits, and the opportunity to work with a team passionate about creating memorable stays. This role offers stability in a 24/7 operation with growth potential into supervisory positions. Apply today to be part of Virginia Beach's premier hospitality destination!
Responsibilities
- Provide 24/7 front desk operations including check-ins, check-outs, and guest assistance
- Monitor security systems and respond to emergency situations promptly
- Coordinate with housekeeping and maintenance teams for overnight operations
- Handle guest inquiries, complaints, and requests with professionalism
- Manage cash handling and POS transactions accurately
- Conduct nightly property inspections and security patrols
- Prepare nightly reports and communicate daily handover information
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Ability to work flexible schedules including nights, weekends, and holidays
- Strong problem-solving and conflict resolution skills
- Valid Virginia driver's license and reliable transportation
- Basic computer proficiency with reservation systems
- First Aid/CPR certification (or willingness to obtain)
- Ability to lift 25 lbs and stand for extended periods
- Exceptional communication and customer service abilities