Job Description
Join the legendary luxury of The Willard InterContinental as a Part-Time Concierge Ambassador! Deliver world-class service to distinguished guests while experiencing the heart of Washington DC's vibrant hospitality scene. This flexible role offers competitive compensation, premium training, and the opportunity to create unforgettable moments in one of the capital's most iconic hotels. Perfect for students, career-changers, or hospitality professionals seeking work-life balance.
Responsibilities
- Provide personalized recommendations and reservations for DC's finest dining, cultural attractions, and entertainment venues
- Manage guest inquiries with professionalism and local expertise, ensuring seamless experiences
- Coordinate transportation arrangements and VIP services for high-profile clientele
- Maintain deep knowledge of Washington DC landmarks, events, and seasonal highlights
- Collaborate with cross-department teams to deliver exceptional guest satisfaction
- Uphold Willard's legendary standards of service excellence and brand integrity
Qualifications
- Minimum 1 year luxury hospitality or concierge experience preferred
- Exceptional communication and interpersonal skills with a polished demeanor
- Extensive knowledge of Washington DC attractions, dining, and transportation
- Ability to work flexible shifts including evenings, weekends, and holidays
- Proficiency in Opera PMS or similar hotel management systems
- Valid driver's license with clean driving record (for valet support)
- Multilingual abilities (Spanish/French) strongly preferred