Job Description
Join our award-winning team at Grand Plaza Hotel as a Part-Time Front Desk Agent! We're seeking charismatic professionals to create memorable guest experiences in the heart of downtown Chicago. Enjoy flexible scheduling, competitive hourly rates, and opportunities for career growth in a luxurious environment. If you thrive in fast-paced settings and excel at hospitality excellence, apply today!
Responsibilities
- Warmly greet, register, and check-in guests with exceptional service
- Manage reservations and room assignments using Opera property management system
- Process payments and maintain accurate financial transactions
- Resolve guest inquiries and concerns promptly with solution-oriented mindset
- Coordinate with housekeeping and maintenance for seamless operations
- Uphold brand standards through consistent professionalism and attention to detail
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in reservation systems (Opera, Fidelio) preferred
- Exceptional communication and conflict resolution skills
- Ability to multitask efficiently during peak hours
- Flexible availability including weekends and holidays
- Professional appearance with polished communication style
- High school diploma or equivalent required