Job Description
Join our award-winning hospitality team at Luxury Hotels Raleigh as a Part-Time Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences in the heart of downtown. Enjoy flexible scheduling, competitive pay, and a vibrant workplace culture. Perfect for students or career changers seeking part-time hospitality roles with growth potential.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and demeanor
- Assist with special requests and local recommendations
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Proficiency in reservation software and MS Office
- Ability to multitask in fast-paced environments
- Flexible availability including evenings/weekends
- Basic math and cash handling skills
- Positive attitude with problem-solving mindset