Job Description
Join our dynamic team at Sunrise Inn & Suites, Albuquerque's premier boutique hotel! We're seeking a passionate Part-Time Front Desk Agent to deliver exceptional guest experiences. If you thrive in fast-paced environments and love creating memorable stays, this role is perfect for you. Enjoy flexible scheduling and competitive pay while working in the heart of New Mexico's vibrant tourism hub.
Responsibilities
- Check in/out guests efficiently with warm hospitality
- Manage reservations and room assignments via PMS system
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate housekeeping and maintenance requests
- Execute upselling strategies for room upgrades
- Maintain security protocols and key control procedures
Qualifications
- High school diploma or equivalent required
- Previous hotel/front desk experience preferred
- Strong communication and problem-solving skills
- Proficiency with reservation systems (Opera, etc.)
- Ability to multitask in high-pressure situations
- Flexible availability including weekends/holidays
- Valid New Mexico driver's license (if needed)