Job Description
Join our award-winning team at Luxury Inn & Suites in vibrant downtown Fort Worth! We're seeking a charismatic Part-Time Front Desk Agent to deliver exceptional guest experiences while showcasing Fort Worth's unique charm. This role offers flexible scheduling (evenings/weekends) and competitive compensation in one of Texas' most dynamic hospitality markets.
Responsibilities
- Provide warm, personalized check-in/check-out experiences using Opera property management system
- Handle guest inquiries with local recommendations for Fort Worth's cultural attractions
- Manage room inventory and resolve billing discrepancies
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate cash drawer procedures
- Execute upselling strategies for premium rooms and amenities
Qualifications
- Previous hotel or customer service experience preferred
- Exceptional communication and problem-solving skills
- Proficiency with hospitality software (Opera, etc.)
- Ability to work flexible shifts including nights/holidays
- Basic math and cash handling aptitude
- Texas driver's license and reliable transportation
- Bilingual (English/Spanish) a strong plus