Job Description
Join our award-winning downtown Seattle hotel as a Part-Time Front Desk Agent! We're seeking charismatic hospitality professionals to deliver exceptional guest experiences in one of America's most vibrant cities. Enjoy flexible scheduling, competitive hourly pay, and opportunities for growth in a luxury environment. Why You'll Love Working Here:
- Complimentary hotel discounts worldwide
- Free meals during shifts
- Employee wellness programs
- Transportation stipend
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations and room assignments using Opera PMS
- Handle guest inquiries and resolve complaints with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain security protocols for guest safety
Qualifications
- Previous hotel or customer service experience preferred
- Exceptional communication and problem-solving skills
- Proficiency with reservation systems (Opera PMS a plus)
- Ability to multitask in a fast-paced environment
- Flexible availability including nights, weekends, and holidays
- Valid Washington State Food Handler's Card (or willingness to obtain)
- Positive attitude and commitment to hospitality excellence