Job Description
Join our award-winning luxury beachfront resort and deliver exceptional guest experiences as a Part-Time Front Desk Agent. Oceanview Resort & Spa is seeking charismatic hospitality professionals to serve as the first point of contact for our discerning guests. Enjoy flexible scheduling, competitive pay, and a dynamic work environment in Virginia Beach's premier coastal destination. We offer complimentary resort access, employee discounts, and opportunities for career advancement.
Responsibilities
- Check guests in/out efficiently while maintaining personalized service standards
- Manage reservations, room assignments, and billing processes
- Resolve guest inquiries with professionalism and local expertise
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and manage cash handling procedures
- Utilize property management systems (Opera/PMS) effectively
- Uphold brand standards through attentive guest interactions
Qualifications
- 1+ years hospitality or customer service experience required
- Exceptional communication and problem-solving abilities
- Proficiency with hotel management software
- Flexible availability including weekends/holidays
- Valid Virginia driver's license (for va duties)
- High school diploma or equivalent
- Basic knowledge of Virginia Beach attractions
- Ability to stand for extended periods