Job Description
Join the vibrant hospitality scene in Austin as a Part-Time Front Desk Agent at Grandview Hotel Austin! We're seeking energetic professionals to deliver exceptional guest experiences in our boutique downtown hotel. This role offers flexible scheduling perfect for students or career changers seeking work-life balance. Enjoy competitive pay, complimentary hotel stays, and opportunities for advancement in one of Texas' most dynamic cities.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with reservation systems (Opera a plus)
- Ability to work flexible evenings/weekends
- Basic math and cash handling abilities
- Professional appearance and friendly demeanor
- Must be authorized to work in the US
- High school diploma or equivalent required