Job Description
Join our dynamic hospitality team at Grand Hotel Houston! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our downtown location. No prior experience required – we provide comprehensive training to help you thrive in a fast-paced environment. Perfect for students, career changers, or those seeking flexible schedules. Enjoy competitive pay, employee discounts, and opportunities for advancement within our growing hotel chain.
Responsibilities
- Check in/out guests efficiently with warm, professional demeanor
- Manage reservations and answer phone inquiries
- Process payments and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and diplomatically
- Uphold strict cleanliness and security standards
- Assist with luggage and guest transportation needs
Qualifications
- High school diploma or equivalent (18+ years old)
- Excellent communication and customer service skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and team-oriented mindset
- No prior hotel experience required
- Valid Texas ID or driver's license