Job Description
Are you a natural people-person with a passion for hospitality? The Denver Collective is seeking a dedicated and professional Part-Time Front Desk Agent to join our dynamic team in the heart of Denver.
We pride ourselves on delivering exceptional guest experiences, and our front desk is the face of that commitment. If you are looking for a flexible schedule in a vibrant city and want to work in a modern, high-converting environment, we want to meet you.
Why Join Our Team?
- Competitive hourly pay commensurate with experience.
- Flexible shift work to accommodate your lifestyle.
- Opportunity for professional growth and career advancement.
- Modern office culture with a collaborative team atmosphere.
Take the next step in your career with a company that values its employees and guests equally.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive and memorable first impression.
- Manage incoming calls and emails with professionalism, efficiency, and a friendly tone.
- Handle check-in and check-out processes smoothly using our property management software.
- Answer general inquiries regarding services, directions, and local attractions.
- Assist with administrative tasks, including filing, data entry, and maintaining the cleanliness of the reception area.
- Resolve guest complaints or issues promptly and escalate complex matters to management immediately.
- Collaborate with other departments to ensure a seamless guest experience.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a front desk, reception, or hospitality role is preferred but not required for enthusiastic candidates.
- Strong interpersonal and communication skills, both verbal and written.
- Proficiency in Microsoft Office Suite and property management software (e.g., FrontDesk, WinRes).
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Professional appearance and demeanor at all times.