Job Description
Join the vibrant hospitality scene in New Orleans! The French Quarter Inn is seeking a dynamic Part-Time Front Desk Agent to deliver exceptional guest experiences in the heart of the city's most iconic neighborhood. As the first point of contact for our diverse clientele, you'll create memorable moments while showcasing the unique charm of New Orleans.
We offer competitive pay, flexible scheduling, and a chance to work in a legendary destination. If you're passionate about hospitality and thrive in fast-paced environments, apply today to become part of our award-winning team!
Responsibilities
- Manage guest check-in/check-out processes with efficiency and warmth
- Handle reservation inquiries and room assignments using PMS software
- Resolve guest concerns promptly while maintaining service excellence
- Process payments accurately and maintain cash drawer integrity
- Coordinate with housekeeping and maintenance teams for seamless operations
- Provide local recommendations for dining, attractions, and events
- Uphold brand standards through professional appearance and conduct
Qualifications
- Minimum 1 year customer service or hospitality experience
- Proficiency with property management systems (e.g., Opera, Cloudbeds)
- Exceptional communication and problem-solving abilities
- Ability to work flexible shifts including nights/weekends
- Strong attention to detail and organizational skills
- Basic knowledge of New Orleans tourism landscape preferred
- High school diploma or equivalent required